Housing organisations work with a number of social groups, such as the disabled and the elderly, who face certain challenges in accessing services through the web. The VerseOne team are experts in Web Accessibility, and the process of making and maintaining an Accessible website or intranet is a large part of every web project in which VerseOne is a partner. VerseOne also offer continuing Accessibility training, regular site "health checks", and seminars to all housing customers.
Although every website or intranet is different and customised to the needs of its owners, across the social housing industry there are certain approaches and practices that work well and achieve good results. VerseOne's Information Architecture workshops approach every housing website project with this in mind, and aim to define the requirements and wishes of the specific customer whilst sharing ideas and best practice from across the industry. The Information Architecture Process provides a robust and well-organised framework for achieving effective and successful web presences for housing organisations.
The Information Architecture Process also informs the designs VerseOne creates, all of which marry the brand and identity of the organisation with proven techniques that ensure every user will find the site's organisation familiar and easy to navigate. VerseOne's team have designed more than 60 housing websites and intranets built on the VerseOne CMS (Content Management System) platform—and each one is unique, creative, usable, and Accessible.
VerseOne understands that IT departments in housing organisatons can easily become overburdened by the needs of supporting and hosting the company's website—and that Communications departments, who are the primary authors of content, need to have access to both their content management system and technical web expertise all day, every day.
VerseOne's dedicated support team can be contacted by telephone, email, or direct on the web, and all of VerseOne's housing customers benefit from a Service Level Agreement crafted specially to suit the requirements of the housing sector.
99% of VerseOne's housing customers choose to host their websites on VerseOne's servers, in order to benefit from maximum security, full disaster recovery, and full guaranteed server uptime.
Last updated: 18 December 2010
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