Case Studies

VerseOne provides its customers with market-leading content management software solutions consisting of innovative products and comprehensive services, delivered through robust processes by some of the most expert and creative people in the industry. This combination of unique people, products and processes ensures that VerseOne's customers enjoy smoothly run and wholly successful web content projects. These case studies provide insight into how VerseOne puts customers at the heart of everything it does.

1. Wokingham council recognised for excellence in internal comms with new intranet

   01 November 2012

   Over the course of the past two years, Wokingham Borough Council has made organisational development a key focus in its transformation strategy. When their intranet was identified by staff members as a source of frustration, the Council decided to transform this important internal communications system too, and chose VerseOne as its new intranet supplier.

2. EMHomeBuy reap the rewards of their new property-focused website

   09 January 2012

   As organisations in the housing sector are becoming more competitively minded, it is essential that their online presence works as hard as their Sales & Marketing teams do. Conscious of this, EMHomeBuy, wanted to produce a new property website that would raise the organisation’s profile online and provide information to potential new customers. Six months after choosing VerseOne Technologies to deliver www.emhomebuy.co.uk. EMHomeBuy have seen a 65% increase in website traffic, a figure that has translated into substantial growth in online property applications.

3. CHP revolutionises repairs management with VerseOne IPM

   19 August 2011

   As CHP's web project neared completion, attention turned to another aspect of the business' information management: the contractor management process. VerseOne were commissioned to develop a new and innovative piece of technology that automates the process of allocating, tracking and reporting on maintenance that is outsourced to contractors—the new VerseOne IPM (Incident Process Manager).

4. CHP champions web innovation in housing services

   19 August 2011

   CHP, the Essex-based housing association, are continuously on the lookout for innovative ways to achieve value for money for their residents and improve customer service. They wanted a web partner with a demonstrable commitment to the housing sector that could provide innovative and effective solutions, and VerseOne, with over 70 customers in the housing sector who use its suite of content management applications, satisfied CHP on both counts.

5. Orbit Group and VerseOne bring new relationship management into the world

   18 August 2010

   The Orbit Group is one of the largest registered social landlords in Britain, managing over 34,000 homes and employing more than 1,500 people in five companies across the country. One of the Group's key ambitions is to operate a strong governance and operating infrastructure in order to meet its customer service aspirations. When, in late 2009, the Group realised its methods of contact relationship management were standing in the way of this goal, Orbit turned to VerseOne Technologies—one of its most trusted suppliers—to create a new and uniquely innovative solution.

6. All that glitters is Golding

   14 June 2010

   Driven by a total rebranding exercise, Golding Homes has partnered with VerseOne Technologies to deliver a new website to be proud of—and in double-quick time. 

“VerseOne's experience of working with other social landlords means we haven't had to explain our business areas, and they understand the needs of our customers,” says Claire Boxall, Golding Homes's PR & Communications Manager. “We were also impressed by their understanding of Web Accessibility issues.”

Last updated: 18 December 2010